🚚 Shipping & Delivery

Free shipping on
every order in South Africa

Track every Doodlebot™ from our warehouse to your door. Insured, fully tracked, and on its way within 1–3 business days.

🚚Free shippingEvery order, no minimum
⏱️5–11 business daysFrom date of dispatch
📍Live trackingReal-time updates
🛡️Fully insuredAgainst loss or damage
⚡ How it works

From order to your door, step by step

1

Order placed & confirmed

You receive an order confirmation email within minutes of checkout. Your payment is securely processed via PayFast.

Within minutes
2

Packed & dispatched

Your order is carefully picked, packed in protective packaging, and handed to our courier partner. You'll receive a second email with your tracking number.

1–3 business days
3

In transit

Your order is on its way. Track it live with the link in your dispatch email. Tracking updates may take 24–48 hours to reflect on the courier portal.

Live tracking

Delivered to your door 🎉

Your Doodlebot™ arrives safely packaged and ready to unbox. Kid-tested unboxing experience guaranteed.

5–11 business days from dispatch
📦 Shipping policy

The fine print, made simple

🇿🇦Where we ship

We currently ship to all addresses within South Africa. International shipping is coming soon.

💸Free standard shipping

Every order ships free — no minimum spend, no hidden fees. The price you see at checkout is the price you pay.

Processing time

Orders are processed and dispatched within 1–3 business days. You'll receive a confirmation email immediately after purchase.

📅Estimated delivery

Orders typically arrive within 5–11 business days from dispatch. Delays may occur during peak periods (Nov–Jan) or due to courier issues.

📧Tracking your order

Your tracking number is emailed as soon as your order ships. If you haven't received it within 4 business days, check spam first.

🛡️Lost or damaged

Every order is insured. Email support within 7 days of expected delivery and we'll arrange a free replacement or full refund.

Questions about your order?

Our team replies to every email within 24 hours, Monday to Friday.